Telecommunications Technology

When Call Volume Spikes, Your Systems Shouldn't Crash

Customer calls during outages are when you make or lose millions. We build carrier-grade infrastructure that scales instantly and maintains crystal-clear quality under pressure.

99.96%+

Service Uptime

50K+

Concurrent Calls

Real-time

Quality Monitoring

Industry Challenges

Call volume spikes crash your systems - losing customers and revenue during peak demand

Voice quality degrades under load - customers hang up and switch to competitors

Legacy systems can't handle modern demands - but replacing everything is impossibly expensive

Every minute of downtime costs thousands - and regulatory fines pile up

Fraud attacks drain revenue while security measures slow down legitimate calls

Our Telecommunications Solutions

Auto-Scaling That Actually Works Under Pressure

When call volume spikes 500%, your systems automatically spin up capacity in seconds. Crystal-clear quality maintained, customer satisfaction protected, revenue flowing.

Voice Quality That Doesn't Degrade

Real-time quality monitoring automatically reroutes calls through the best paths. Bad connections become excellent ones before customers notice.

Legacy Integration Without the Rip-and-Replace

Connect your expensive legacy equipment to modern cloud systems seamlessly. Get modern features without throwing away your investment.

Fraud Protection That Doesn't Block Legitimate Calls

AI-powered fraud detection stops attacks in milliseconds while legitimate calls flow freely. Protect revenue without frustrating customers.

Success Stories

VoIP Migration for National ISP

Helped a major internet service provider transition from legacy PBX systems to a modern, cloud-based VoIP infrastructure serving over 50,000 customers.

Key Results:

45% reduction in operational costs
Improved call quality metrics by 37%
Reduced deployment time for new features from weeks to days
>99.9% service availability achieved

Call Center Platform Optimization

Re-engineered the VoIP platform for a multinational call center operation with 2,000+ concurrent agents across multiple geographic locations.

Key Results:

60% improvement in call routing efficiency
Real-time quality monitoring across all calls
Seamless integration with CRM systems
Reduced average call handling time by 25%

Modern Cloud VoIP Architecture

Enterprise Cloud-Native VoIP Platform

Scalable SIP Infrastructure with Advanced Quality Monitoring and Multi-Region Redundancy

Telecom Security Perimeter (Enterprise Grade) Multi-Cloud VoIP Architecture

Network Edge & Security

SBC (Session Border Controller)

SIP Load Balancers

Media Gateways

STUN/TURN Servers

DDoS Protection

CDN Edge Nodes

Cloud VoIP Services (Kubernetes)

All VoIP services deployed as containerized microservices with auto-scaling and multi-region failover.

SIP Processing Layer

Kamailio Proxy

OpenSIPS Router

SIP Registrar

Call Routing Engine

WebRTC Gateway

Authentication Service

Media Processing Layer

FreeSWITCH Cluster

Asterisk Farm

RTP Media Relay

Transcoding Services

Conference Bridge

IVR Engine

VoIP Quality Monitoring

Real-time MOS Scoring

Jitter & Latency Analysis

Packet Loss Detection

SIP Message Tracing

Call Detail Records

Analytics & Storage

PostgreSQL Cluster

Redis Cache Layer

InfluxDB Metrics

Elasticsearch Logs

S3 Call Recordings

Business Applications

Call Center

ACD, Queue Mgmt

Unified Comms

Chat, Video, Voice

PBX Features

Extensions, Hunt Groups

API Gateway

REST, GraphQL

Billing Engine

Rating, Invoicing

Client Access Points

SIP Hardphones

WebRTC Browsers

Mobile Apps (iOS/Android)

Desktop Softphones

PSTN Gateways

SIP Trunks

CARRIER-GRADE

REAL-TIME

HIGH-AVAILABILITY

SCALABLE

Enterprise-grade cloud VoIP platform designed for uptime and unlimited scalability

Technologies We Use

AsteriskFreeSWITCHKamailioOpenSIPSWebRTCKubernetesDockerPrometheusGrafanaNode.jsGoSIP.js

Ready to Upgrade Your Telecommunications Infrastructure?

Schedule a Consultation